Order management on CRM

Order management is the process of tracking the status of orders and managing other steps to complete orders. Therefore, order management plays an extremely important role in every business. This process is closely linked to the supply chain activities of the enterprise and directly impacts revenue and company expenses. Each business can choose different forms of order management depending on the scale and nature of the business operations/store. With the Order Management feature on CRM, order management will no longer be a challenging issue for businesses.

On LONGPHAT CRM, order management consists of three main activities: creating orders, updating orders, and managing orders.