LONG PHAT CRM’s Software Maintenance Service

After the 12-month free software warranty period, if customers require it, we will provide annual maintenance services with an estimated cost of 20% of the total initial contract value per year.

Alternatively, for on-demand troubleshooting, the cost would range from 500 USD to 1,000 USD per incident per day.

The CRM software maintenance service includes:

• Resolving software issues when the customer’s server encounters problems.
• Updating program source code in case of technical errors during usage (if any).
• Providing and updating the latest software patches within the maintenance period.

LONGPHAT CRM – An Online CRM customer management software, simple, easy-to-use, available anytime, anywhere. Developed on the SuiteCRM platform.