Statistics of Customers Who Have Not Placed Orders Within a Specified Period

Customer care is always an aspect that every business wants to do well, but the actual results often do not meet the expectations of many business owners. In addition to attracting and reaching new customers, many businesses are shifting their focus towards taking care of existing customers. Therefore, customer care has become a task that many investors and business owners are paying more attention to. Through the Statistics of Customers Who Have Not Placed Orders Within a Specified Period feature in CRMOnline, businesses can easily manage and track the status of customers who have not placed any orders during a certain period. As a result, customer care no longer becomes a challenging issue for businesses.

As the name suggests, this feature will provide statistics of customers who have not placed orders during a specified period chosen by the user.

Therefore, filtering the time period is one of the important functions that cannot be missed in this statistics feature. Users can choose available time markers to filter data, such as: this week, last week, this month, last month, etc., or they can manually select the time period they want through the calendar icon. In addition, users can filter data by Province/City, Sales Group, Position, and User to get more specific results.

The categories in the statistics table are equally important:

• Invoice Date: the date of the last invoice generated for that customer.
• Final Sales Revenue: the total revenue from the last placed orders during that period, showing the total amount of the last order.

CRMOnline, Long Phat CRM’s exclusive digital transformation platform, has been built and developed for over 12 years on the open-source software suite, the world’s leading open-source CRM platform.