What does the CRMMessage solution do for businesses?
CRMMessage Solution
- Integration with SMS BrandName system: Send customer care messages.
- Set up SMS Templates: Create pre-defined message formats.
- Send messages to individual customers: Personalized communication.
- Send messages to multiple customers: Mass messaging.
Multi-channel Messaging
Provide various forms of message: SMS message, sending email,ZNS message,Zalo OA message
Optimizing Business Processes
By using automated messages, businesses can automate several processes such as order confirmation, delivery notifications, and reminders about appointments or events, thereby saving time and effort.
Storing Message History
All messages and campaigns are saved in customer records, making it easy to retrieve them.
Hình ảnh app crm
Data Collection and Analysis
Automated messages come with analytical tools that help collect data on user behavior, feedback, and campaign effectiveness, thereby improving future strategies.
Figure Report crm