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Implementing CRM software for GLS Maritime Transport Joint Stock Company

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Implementing CRM software for GLS Maritime Transport Joint Stock Company

Deploy CRM software for GLS Maritime Transport Joint Stock Company.

GLS
GLS

On January 13, 2022, LONG PHAT CRM and GLS Maritime Transport Joint Stock Company officially launched the implementation of a specialized CRM software project for the transportation industry – Logistics. This marks the kickoff of the first project of LONG PHAT CRM in 2022 on its journey towards high-flying success and expansion.

I/ Overview of GLS Maritime Transport Joint Stock CompanyGlobal Logistics Services (GLS) Company Limited began as an agent for regional shipping lines and NVOCC (Non-Vessel Operating Common Carrier) in 2007.

With a dynamic and creative team, GLS has steadily developed and expanded its services to cover maritime, land, and air transportation, as well as multimodal transportation, aiming to provide comprehensive logistic services.

Since 2013, GLS has ventured into domestic maritime transportation and established GLS Maritime Transport Joint Stock Company (GLSS).

With branch offices covering major cities, airports, and seaports across Vietnam, combined with well-trained and experienced workforce, GLS is becoming a strong player in the logistics industry, enjoying trust and support from domestic and international clients.
GLS is a member of various industry-specialized organizations such as FIATA, WCA, AFFINITY, VLA, VCCI, and VSA.

GLS Head Office:
S26-28, Street No. 1, Him Lam Area, Ward Tan Hung, District 7, Ho Chi Minh City
Phone: (+84) 28 6264 8989
Fax: (+84) 28 6261 8989

II/ Description of the project implementing a specialized CRM solution in the transportation -logistics industry for GLS

In today’s era of technological advancement, digital transformation is essential for most businesses. Particularly with the vision of “becoming one of the top five transportation and logistics companies in Vietnam by 2025, always trusted and satisfied by customers”, GLS cannot overlook equipping itself with a CRM tool to better manage customer data, sales teams, and customer care.

After researching various CRM solutions from both domestic and international providers, GLS has chosen LONG PHAT CRM as the company to implement online customer management software based on the SuiteCRM platform, tailored to its business model.

Additionally, consider exploring the “ALL IN ONE” customer management and care software tool – LeadCard View.

With over 10 years of experience in consulting and implementing deep online CRM software solutions for the transportation and logistics industry on the SuiteCRM platform in Vietnam, LONG PHAT CRM is always confident that its software solutions can meet customer needs effectively.

III/ Some images from the kick-off session and software deployment for GLS

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