Welding Electrode Joint Stock Company Upgrades Long Phat CRM Software to 2022 Version | Sovigaz
After a long period of fighting the COVID pandemic, Sovigaz has upgraded the Long Phat CRM software to the 2022 version in order to better manage its customer data.
Some new utilities and features of the Long Phát CRM software have been upgraded and are being trained for Sovigaz users:
Improved LeadCard Interface: Enhanced to make it easier for everyone to use.
- Quick Customer Search: Allows searching for customers quickly through a global search function by name, mobile number, email, and tax ID
- Customer Duplication Detection: Identifies duplicate customers based on multiple criteria such as mobile number, email, and tax ID
- User Hierarchy: Categorizes users by group and by province/city.
- Automatic Potential Customer Reassignment: Automatically reassigns potential customers after a period of no engagement.
- Internal Comments: Enables internal commenting between managers and employees on a customer profile.
- Product/Service Management: Manages the catalog of products/services.
- Product/Service Linkage: Links products/services to potential customers, aiding salespeople in approaching customers and estimating sales more easily.
- Automatic Opportunity Creation: Automatically creates opportunities when potential customers are converted.
- Consolidated Sales Activity Report: Provides a summary report of employees’ sales activities.
- Detailed Sales Activity Report: Offers detailed reports of employees’ sales activities.
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With the value that LONGPHAT CRM software brings, Sovigaz recognized the importance and organized a focused training session for its team of employees. All branches and factories nationwide attended the training at the headquarters located at 1-3 Nguyễn Trường Tộ Street, Ward 13, District 4, Ho Chi Minh City.
Here are some images from the Long Phát CRM software training session for the sales and management teams of Sovigaz.
LONG PHAT CRM – A customer connection and care platform built on the suitecrm foundation, simple, easy to use, and easily customizable to meet business requirements.